ReferNet · Referral Intelligence Platform

Every patient handoff, traced from clinic to care.

ReferNet replaces phone calls, lost prescriptions, and scattered WhatsApp threads with one secure pipeline — so referring doctors always know where their patient stands, and no referral goes cold.

0

Referrals lost to follow-up gaps

100%

Status visibility for referring doctors

<2 min

Avg. time to log a new referral

Live Status Trace
REF-20240718-0041
Assigned09:14:02
via SYSTEM
Contacted09:31:17
via FRONT DESK
Appt. Scheduled10:05:44
via CRM SYNC
Admitted11:22:09
via ADMIN

Live referral trace · auto-updates every status change

Generic tools weren't built for the handoff between doctors.

A referral isn't a lead in a spreadsheet — it's a patient, a diagnosis, and a relationship with a referring physician who deserves to know what happened next.

Intake
Phone calls, WhatsApp, paper prescriptions
One structured intake form, synced instantly
Visibility
Doctor has no idea what happened after referring
Live status: Assigned → Contacted → Scheduled → Admitted
CRM Sync
Manual re-entry into LeadSquared, HubSpot, Salesforce
Two-way sync with field mapping, no code required
Documents
Reports emailed, misplaced, or never forwarded
Prescriptions, labs & consent forms attached to the referral
Accountability
No record of who changed what, or when
Full audit trail — action, actor, timestamp, IP

Platform Capabilities

Everything a referral network needs, nothing it doesn't.

Six purpose-built modules that cover the full referral lifecycle — from first intake to final admission.

Portals
01

Doctor & Admin Dashboards

Role-based portals for referring physicians and hospital admins, secured with modern token-based auth.

Intake
02

Structured Referral Intake

Capture patient details, symptoms, diagnosis, and preferred department; smart routing to the right specialist.

Integration
03

Real-Time CRM Sync

Two-way sync to LeadSquared/Salesforce/HubSpot with a live payload/response log.

Tracking
04

Live Status Timelines

Referring doctors see exactly where their patient stands, with a full activity log on every referral.

Documents
05

Secure Document Vault

Prescriptions, lab reports, and consent forms travel with the referral — always attached, never lost.

Notifications
06

Instant Notifications

Referring physicians are notified the moment status changes — via in-app, email, or WhatsApp.

Status Timeline

The doctor who referred the patient is never left wondering.

The moment a patient moves from Assigned to Contacted, from Scheduled to Admitted — the referring physician sees it. No phone calls to the ward. No chasing the front desk. Just a live trace, attached to their referral, updated in real time.

  • Timestamped at every stage by actor name
  • Accessible from the referring doctor's own portal
  • Synced back to your CRM with every status push
Patient Status
REF-20240718-0041
Assigned
SYSTEM09:14:02
Contacted
FRONT DESK09:31:17
Appt. Scheduled
CRM SYNC10:05:44
Admitted
ADMIN11:22:09

Trust & Security

Built for healthcare-grade accountability.

Every action is logged. Every document is encrypted. Every access is controlled by role.

Security Guarantees

  • Full Audit Trails

    Every status change, document upload, and login is logged with actor, timestamp, IP, and device.

  • Short-Lived OTP Resets

    Password resets are time-bound one-time tokens — no permanent reset links left in inboxes.

  • Role-Based Access Control

    Referring doctors see only their referrals. Admins see the full pipeline. Zero privilege leakage.

  • Encrypted Storage (PostgreSQL)

    Patient data, documents, and referral metadata are stored encrypted at rest in your own database.

Audit Log
TimestampUserActionIPDevice
2024-07-18 09:14:02systemreferral_created10.0.1.4server
2024-07-18 09:31:17r.mehtastatus_updated → Contacted192.168.1.14Chrome/mac
2024-07-18 10:05:44crm_sync_botlead_pushed → LeadSquared10.0.1.4server
2024-07-18 10:07:11r.mehtadocument_attached (prescription.pdf)192.168.1.14Chrome/mac
2024-07-18 11:22:09d.nairstatus_updated → Admitted192.168.1.22Safari/iOS

Give every referring doctor a reason to keep referring.

We'll set up a pilot with your busiest department and one CRM integration — live in days, not months. No disruption to your current workflow until you're ready.